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The Guest Experience evolves with In-Room Technology

The hospitality industry is evolving, driven by the need for enhanced guest experiences and sustainability

VDA Telkonet’s GRMS stands apart from the competition, because the level of customization both in hardware and software is high and accurate, meeting the needs of hotels. This creates a more comfortable, intuitive guest experience, delivering on the company’s people-centric approach. Thanks to its deep experience, VDA Telkonet ensures full integration with other systems like Property Management Systems (PMS) and heating, ventilation, and air conditioning (HVAC) systems, creating a seamless, interconnected ecosystem within the hotel environment.

“The primary goal of a hotel is to put heads in beds. Guest comfort is one of the keys to that. The algorithm behind our system achieves the maximum comfort for the guest,” said Piercarlo Gramaglia, CEO of VDA Telkonet.

VDA Telkonet offers Guest Room Management System solutions that are based on cloud platforms, allowing remote access, improving flexibility and scalability, and data security. The automatic system updates allows new features to be immediately available to all customers, without the need for time-consuming manual updates. The cloud-based solution also reduces energy consumption.

Our GRMS solutions have been designed to be user friendly for the guest, making it easier to manage temperature control, lighting and many other room automation features.

“With our system, you know when a guest is in the room. The guest can switch the system to Do Not Disturb, or your team can know when a guest has left the room,” Gramaglia said.

GRMS also uses occupancy sensors and integrates with door locks, ensuring that staff know whether a guest is in their room without disturbing them – an essential feature in prioritizing guest comfort and privacy. That means no disruption to guests and seamless back-of-house operations.

An additional strenght is that GRMS can directly impact hotel revenues in positive ways such as substantial energy savings: detecting whether the room is occupied, it can adjust the energy use accordingly and save up to 30% of energy costs, without negatively affecting the guest comfort.